DenMed Assistance — your partner in getting medical care under your VHI policy
We guide you through the process of getting medical care and help resolve any issues along the way, so you receive the help you need without extra hassle.
Choose a medical facility from our partner network and book a doctor’s consultation, diagnostics, check-ups, treatment and other services covered by your insurance.
Direct billing with clinics
The insured person pays nothing upfront and waits for no reimbursement — we settle the bill.
A medical coordinator on call
Our specialists will help arrange medical care and answer your questions.
Transparent request history
Your account shows every visit, service, remaining limit and the status of each case.
How to get care
- 01
Choose a clinic
Pick a medical facility from our list of partners.
- 02
Show your documents
At the clinic, present your QR code or card together with an ID document.
- 03
Receive medical care
If the service is included in your VHI programme, you receive the care you need without paying yourself.
- 04
Case closed
Once you have received care, the case is closed. No further action is needed on your part.
Not sure whether the service you need is covered by your VHI programme? Contact DenMed Assistance — we’ll help you check your coverage.
Our clients
Organisations served by DenMed Assistance
Companies that trust us with their employees’ health will appear here soon.
Medical partners
A network of medical facilities where you can get the care you need under your insurance. The network covers Bishkek, Osh and Jalal-Abad.
The list of partner clinics is coming soon. To find out where to go, call 0880 866 899.
Frequently asked questions
Answers to common questions are coming soon. If you have a question, call 0880 866 899.
DenMed in your pocket
Your policy, limits and claims in one app. Keep track of your limits and the status of your applications in your personal account.
- Digital policy and a QR code for the clinic
- Remaining limit for every service
- Reimbursement requests with a receipt photo
- Claim status notifications
Coming soon to the App Store and Google Play
What’s new at DenMed
No news yet — DenMed news and announcements will appear here soon.
Get in touch
Requests from insured people are handled on 0880 866 899. The office is open on weekdays from 09:00 to 18:00.
Leave a request
We’ll get in touch during business hours and put together a programme that fits your needs.